Cancellation and Refund Policy
Thank you for choosing the matrimonial services provided by M/S VANNIYAR VIVAHAM. We strive to provide the best experience for our users. However, please note that all purchases made through our website are non-refundable. Once a purchase is made, it is considered final and cannot be reversed.
CANCELLATION
You may cancel your subscription at any time by availing the designated cancellation process on our website or mobile application. Please be aware that cancelling your subscription will not entitle you to a refund of any fees or charges already paid. Your cancellation will take effect at the end of the current subscription period, and you will not be charged for the following subscription period.
MODIFICATION OR DISCONTINUATION OF SERVICES
We reserve the right to modify or discontinue any part of our matrimonial services, including subscription plans and features, at any time and without prior notice. In the event of a modification or discontinuation, you will not be entitled to any refunds or compensation for any fees or charges paid.
EXCEPTIONS
In the unlikely event of an error or technical issue resulting in duplicate or erroneous charges, please contact us immediately at support@vanniyarvivaham.com for assistance. We will investigate the issue and take appropriate action to rectify the error, which may include providing a refund or credit at our sole discretion.
FRAUDULENT ACTIVITY
If we determine that a member has engaged in fraudulent activities, including but not limited to misrepresenting their identity, creating fake profiles, or engaging in financial scams, we reserve the right to terminate their membership without prior notice. In such cases, no refund or credit will be provided for any fees or charges paid.
DISCLAIMER
We make every effort to ensure the accuracy and reliability of our services, but we cannot guarantee the success of finding a suitable match or the accuracy of member profiles. Therefore, we do not offer refunds or compensation based on the outcome of your experience on our website.
By using our matrimonial services, you acknowledge and agree to the terms of this refund and cancellation policy. If you have any questions or concerns regarding this policy, please contact us at support@vanniyarvivaham.com for further assistance.